Frequently Asked Questions
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General FAQs

What does Faux Fan sound like?

Faux Fan has multiple different sounds that range in frequency and tone depending on your frequency and tone. We’ve designed our sounds to be as comfortable as possible all while providing some serious noise cancelation.

How loud will Faux Fan get?

Faux Fan is designed to be placed across the bathroom, near the door, on the vanity or behind the toilet. The unit CAN get as loud as the decibels of a mower or even a night club. Meaning DO NOT hold it close to your ear for any amount of time. The Faux Fan team usually puts their Faux Fan on about half volume.

How long will Faux Fan stay on?

Faux Fan will stay on until paused or turned off. The battery lasts hours before needing a recharge. We recommend turning it on and off every bathroom trip so the battery lasts as long as possible. Or if you are hosting a party you can leave it on the entire time!

Where is the best place to position the Faux Fan?

This depends on bathroom size, personal preference and toot velocity. Some like their Faux Fan closer to the door, others prefer closer to the toilet. You should play around with what works best for you and your area. Feel free to email support@fauxfan.com if you want more suggestions based on your surroundings!

How do I know it's actually covering my 'sounds'?

Rest assured. We do a Flush Test on Faux Fans in our own personal bathrooms, at least once a day. 

“What is a flush test” you might ask? No it’s not trying to flush the unit down the toilet.. A flush test is where you cannot hear the toilet flushing (even with the door open!!) from outside the bathroom.

Why not just use a fan?

There are a lot of reasons why Faux Fan is superior to a normal fan! Renters don’t have to install, home owners don’t either! We’re both louder, and quieter. We’re portable so you can place wherever you want in the bathroom and works with ANY size bathroom or water closest. We use white, brown and pink noise to get a full spectrum of noise masking sounds. You won’t hear sh*t! A normal bathroom fan is strictly made for it's exhaust qualities, moving air outward and uses only the oscillation of the fan inside to make the noise you hear. No science behind that!

Is Faux Fan waterproof?

No, it is not, so please aim for toilet. Since Faux Fan is designed to be near water features we have added non-slip ‘feet’ to Faux Fan keeping it off the ground and away from spills. Please keep this in mind when placing your Faux Fan in your bathroom.

What is the battery life of Faux Fan?

How many poops you ask? The battery life on your Faux Fan lasts hours and it is completely rechargeable. So don't worry about buying pesky batteries! Actual timeframe will depend a bit on your household usage of course and the length of time the unit is left on.

How long can you go without pooping?


Shipping FAQs

How long until I receive my order?

When we first created Faux Fan we realized how life changing keeping private time private can be. Because of this we feel our customers will want their Faux Fan ASAP! This is why we offer one shipping method, affordable 2-Day Expedited Shipping. Order processing may take up to 1 business day.

Please see Shipping Info for more information!

Will I receive tracking information?

An email confirmation with tracking information will be sent when your order ships.

Where do you ship to?

We'll ship anywhere! Right now we offer $5 Two Day Shipping in the US & Free Two Day Shipping on all US orders over $40! International shipping is calculated at checkout.

Where are you shipping from?

We are based in Saint Petersburg, FL!

How will Faux Fan be shipped?

We use multiple carriers for fulfillment including (USPS, UPS, FedEx and DHL). The shipping provider depends upon location, time of year, and size of order. 

What is your return policy?

If you would like to return your Faux Fan product for a refund we totally understand, (sh*t happens). That is why we offer a 30 Day Money Back Guarantee on all of our Products. This allows you to return a product for a different color, size, or to receive a refund, we have created this process to be as simple and painless as humanly possible.
For more information please see our return process policy. 

How long is the warranty?

Please see warranty information.

Is Faux Fan available locally in retail stores?

At this time, FauxFan is only available on our website!

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